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What Beam does do

We are a low-level service providing brief interventions in relation to the emotional wellbeing of children and young people under 25.  This means we will provide advice, signposting and support with concerns they have relating to feelings and emotional wellbeing.  We may discuss specific emotional wellbeing topics, suggest strategies to help young people manage their emotional wellbeing issues and provide a listening ear.

For parents and carers, we can provide advice, information and signposting relating to emotional wellbeing issues experienced by the young people in their care.

What Beam doesn’t do

We do not provide structured therapy or counselling.  There has been some incorrect information issued suggesting that this is part of what we do at Beam, and we would like to clarify that the support offered is solely via our drop-in sessions or via a workshop.

We do not diagnose, complete assessments or automatically make referrals.  We cannot ‘fast-track’ any existing referrals made to our partner agencies within Bee U.

We do not provide appointments.

Our weekday drop-ins all close at 7pm.  This means after 6.15pm only service information can be provided.  Refer to our leaflets for which days we are open.

Our Saturday drop-in closes at 4pm.  Again, this means from 3pm onwards service information only will be provided.

Beam in addition-to or instead-of structured therapy or counselling

More is not always better where therapeutic support is concerned – in fact, conflicting support could be more harmful for the young person. 

Where we are told that a young person is receiving help via counselling or another similar treatment, we will always encourage them to access the structured therapeutic support.  We will work hard to ensure we do not do any interventions that may disrupt this. 

Professionals supporting young people to come to Beam

Please allow sufficient time when accessing Beam.  We are a busy service, with periods where the wait may be over an hour.  As such, we would ask you to consider this when offering to accompany a young person to Beam.


The summer workshops will run on Tuesdays in our Wellington venue from 3-4pm and Thursdays at Palmer’s in Shrewsbury from 3-4pm.

Workshops require a minimum of 2 young people to go ahead otherwise a one-to-one session will be offered in line with our usual waiting policy.  Workshops do not need to booked onto and are on a first-come-first-served basis.

Bank holiday closures

Beam will be closed over Bank Holiday weekends on both the Saturday and Monday.  Our next bank holiday closure is Saturday 24th and Monday 26th of August. 

This information will be displayed within our drop-in.

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