Welcome to The Caxton Surgery Online
The Caxton Surgery in Oswestry provides the highest quality healthcare to patients. Our doctors, nurses and all our other staff are dedicated to offering a professional service and this surgery website will help us to keep all our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
In response to patient feedback we changed our phone system on Thurday 19th March, we hope that the new system will be an improvement for both patients and staff. We are grateful for your patience whilst we get the new system up and running and appreciate your constructive feedback on tweak we can make to improve it.
As part of our ongoing drive to reduce DNA rates to help improve patient access to our services we have created a dedicated number that people can text to cancel an appointment.
The number is: 07931 642975
It can be found on your appointments card and all you need to do is send a text message with your date of birth and details of the appointment you would like to cancel.
Please note this number is for text message cancellations only and calls or other queries will not be answered.
FRIENDS AND FAMILY TEST
From 1st December 2014 practices will need to collect and publish feedback from their patients in the form of the NHS Friends and Family Test. To leave your feedback please click on the 'Friends and Family Survey' on the right hand side of the screen.
Your feedback is greatly appreciated.
Results so far: (up to end of April 15)
The responses to the question: 'How likely are you to recommend our service to friends and family if they needed similar care or treatment?'
Extremely likely 55%
Neither likely or unlikely 2%
Extremely unlikely - 6%
Don't know - 2%
Sign up now to be able to make appointments, order repeat prescriptions, and amend your contact details. For further details ask at reception or select 'Appointments' - 'Online Booking' on the menu above.
Once you have your registration details click on the link below to get started:
or to order a repeat prescription without being signed up for the online services click below:
Click here to access the online repeat prescription form
*PLEASE NOTE URGENT SAMEDAY APPOINTMENTS WITH A GP FOR MEDICAL EMERGENCIES ARE NOT AVAILABLE ONLINE AND YOU WILL NEED TO CALL THE APPOINTMENT LINE ON 01691 653600.
From 1st March 2015 you will be able to sign up to be able to view your medical records online, please ask at reception or email the practice for more details.
PATIENT PARTICIPATION GROUP
A report regarding the work that has been done alongside the practice's Patient Participation Group is available on the website if you click on the 'Survey Report' tab above.
(Site updated 11/05/2015)